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Published on September 13th, 2019

The Importance of Customer Service During a Custom Home Build

Not all custom home builders in Chicago are created equally, but that doesn’t mean that you should settle for a builder that doesn’t meet your expectations. After all, your home is one of the largest investments that you will make, so you want to choose a team that you trust through and through. At MK Construction & Builders, Inc., we understand the stress that can accompany custom home build. From the beginning of the process to the day you get your keys, trust that we are doing everything we can to put you and your family’s needs first.

Your Budget is Our Priority

We’ve all heard those nightmare stories of custom home builds in Chicago that surpasses budgets by tens of thousands of dollars. In scenarios like these, it’s only natural for the customer to feel frustrated and blindsided by a team that they thought they could trust. In cases like these, customers sometimes feel like they are a nuisance to the building team by speaking up and voicing their opinions and concerns. Rest assured that this will not be the case with MK Construction.

Staying on Track

Opting for a custom home build is great for many reasons; you get to eventually live in a home that is uniquely yours! However, the process can seem long and daunting, especially when things aren’t happening as quickly as you imagined. While we can’t control everything, we can control how we communicate with you. Being transparent is one of the core values by which we abide, always keeping clients in the loop.

Don’t Hesitate to Ask Questions or Voice Concerns

At the end of the day, our one and only job is to create a home that you and your family will cherish for years to come. We will work with you and ensure that we are available to answer your questions as they arise.

If you are ready to build the home of your dreams, contact us at MK Construction & Builders, Inc. today!

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